Warranty & Service
TSE Two (2) Years ALL-IN Premium Warranty and Service Package
Excellent Customer Support and Service
At TSE Systems, we believe in our products, our excellent technical support and service. That´s why most of our instrumentations are covered by the TSE Two (2) Years ALL-IN Premium Warranty as well as the TSE Service Package from new. These packages provide the following support:
- Free of charge support, repair or replacement by phone or e-mail, either remote or on-site as needed
- Free of charge use of our 24 / 7 support hotline
- Free of charge software updates
- Unlimited software licenses for analysis for most products
- Free of charge software upgrades
- Free of charge firmware updates
- Free of charge firmware upgrades
- Free of charge engineering reliability upgrades
- Discounted preventive maintenance
Exceptions:
- Krumdieck Tissue Slicer: All-IN Premium Warranty & Service Package: 1 year
- Stellar Implantable Transmitter: See item description
- VideoMot2: Software updates free of charge for 1 year; Software licenses for analysis incur additional costs
Find out more about our Warranty & Service Extension contracts and Preventive Maintenance contracts and a comparison of features at a glance.
Featured Products
PhenoMaster
Automated Home Cage Phenotyping
Stellar Telemetry
Wireless Monitoring of Vital Signs
Multi Conditioning System
One System - Nine Paradigms
IntelliCage
Operant & Classical Conditioning & Spontaneous Behavior in Social Home Cage
MotoRater
Kinematics & Gait Analysis
Inhalation Systems
Nano Technology, Dust, Liquid Aerosol, Vapor, Cigarette Smoke Generation, Exposure & Analysis